Information Technology plays a very important role in any business. This is because the modern day client is more focused on high quality and streamlined products and services. Therefore, the success of your business mainly relies on the success of your IT infrastructure and processes that are involved. In fact, recent statistics indicates that companies which embrace technology are more profitable than those which rely on the analogue processes. Therefore, it is advisable for all businesses (either a small business or a large business) to have a high quality IT infrastructure. However, while there are many advantages of IT in any company, the fact of the matter is that to many companies, it can be a burden than a benefit. This is in the scenario where the company does not have the ability of improving these services. For instance, many SMEs do not have the required capital of running a fully equipped and capacitated IT team. This is because it is not only cumbersome, it is also expensive.
Computer Managed Services is relatively a new business model that aims to reduce these kinds of issues. These services help the company to focus fully on why they were established in the line of their mission statement. Basically, Computer Managed Services are solutions that are aimed at reducing or eliminating the traditional model of IT component of the business. The traditional approach was where a special IT department was formed which consumed a lot of money. Computer Managed Services on the other hand are services which offer these services when need be. For instance, if you need some networking services, the experts in these services will provide these services. If anything ever happens to the network system, the experts from the company will be called to act on it.
Computer Managed Services bring in a number of advantages to the table. For instance, using these services, a company is able to maintain the bottom line while still making money. This is by reducing the need for an IT department which required permanent members of staff. By having experts when need be, the company will be able to save money and thus make more profits. Some of the services provided by these services are: networking, data back-up and security, software installation, internet management and also hardware installation. Therefore, with these kinds of services, any company has a guaranteed chance of making a lot of savings.
While there are many Computer Managed Services, a company should take time to hire the best. A good such company should contain a number of features. For instance, some of these features are: experience and expertise, low costs and efficiency in the processes. This is because when it has these properties; it will have very positive impacts to the company. It should be available for 24 hours which means that it should be ready to respond in case of any situation. Thus, before selecting a good Computer Managed Services, a company should conduct a thorough vetting process.
"Troubleshooting Experts has been providing (outsourced) IT services to our business for quite some time now and I have to say it is, in my opinion, the only way to go for SME's. From procuring and configuring our hardware and software, advice on Ethernet – speeds, bandwidth, limits, data protection via back-up, cloud computing solutions/options all the way through to VOIP, I can honestly say we are always on the front foot.As our accountant, you can see how efficiently we achieve this from a cost perspective… and as I explained to you yesterday, we have not had a single issue with virus or any other downtime with our IT since we opened the doors in Feb 2010."