Services

How can managed IT services help your business?

Managed IT Services has traditionally been regarded as an option available to large organisations but technology is evolving, and having a company manage your IT needs is much more common place for businesses of all sizes.

Troubleshooting Experts specialise in Managed IT Services for small to medium businesses, enabling custom enterprise support tools and maintenance solutions for your entire IT infrastructure.

Our Managed IT Services include:

live management and monitoring of servers and workstations

instant remote support computer repairs from our IT support desk

delivering detailed asset/inventory tracking

ongoing scheduled patch management and client reporting

custom remote task deployment

integrated award-winning managed antivirus

secure cloud backup solutions

Supported Microsoft Server operating systems and applications include:

Microsoft Server Standard

Microsoft Small Business Server

Microsoft Enterprise Server

Microsoft Terminal Server

Microsoft Hyper-V

Microsoft SQL Server

Microsoft Exchange

IT support services that we provide include and are not limited to the following:

Peace of mind with your organisation’s essential data

Instant virus software diagnosis

Bespoke computer systems to meet the customers’ individual requirements

Intelligent disk space management and disaster recovery solutions

Stylish, effective website development and management

Offering on-going server support and maintenance including error report management

Providing highly competitive IT support contracts to small and medium businesses (SMB’s)

Delivering “Pay As You Go” support for non-contract customers

Advancing remote technical support for distant clients

Assistance developing business continuity plans for your home or business

Data assurance with the recovery of lost or corrupt data

Regular computer health checks and servicing including ongoing patch maintenance

Our engineers are all “Troubleshooting Experts”

Troubleshooting Experts technical excellence is assured by highly qualified and experienced technical experts, trained to diagnose and fix the latest computer systems. Troubleshooting Experts are fully conversant with well-known PC brands such as; Hewlett Packard, Dell, IBM, Toshiba, Panasonic, Sony, Acer, Gateway, e-Machine, Intel, AMD and clone (unbranded) computers systems together with Windows 95 through to the very latest Windows 8 / Windows Server 2012 operating system.

We work closely with small and medium enterprises (SME’s), offering local businesses Pay As You Go IT Support as well as the option of becoming a priority IT managed services contract client.

If you need help with IT in your business, we’re ready for your call: 02 8277 9493