How can managed IT services help your business?
Managed IT Services has traditionally been regarded as an option available to large organisations but technology is evolving, and having a company manage your IT needs is much more common place for businesses of all sizes.
Troubleshooting Experts specialise in Managed IT Services for small to medium businesses, enabling custom enterprise support tools and maintenance solutions for your entire IT infrastructure.
Our Managed IT Services include:
live management and monitoring of servers and workstations
instant remote support computer repairs from our IT support desk
delivering detailed asset/inventory tracking
ongoing scheduled patch management and client reporting
custom remote task deployment
integrated award-winning managed antivirus
secure cloud backup solutions
Supported Microsoft Server operating systems and applications include:
Microsoft Server Standard
Microsoft Small Business Server
Microsoft Enterprise Server
Microsoft Terminal Server
Microsoft SQL Server
IT support services that we provide include and are not limited to the following:
Peace of mind with your organisation’s essential data
Instant virus software diagnosis
Bespoke computer systems to meet the customers’ individual requirements
Intelligent disk space management and disaster recovery solutions
Stylish, effective website development and management
Offering on-going server support and maintenance including error report management
Providing highly competitive IT support contracts to small and medium businesses (SMB’s)
Delivering “Pay As You Go” support for non-contract customers
Advancing remote technical support for distant clients
Assistance developing business continuity plans for your home or business
Data assurance with the recovery of lost or corrupt data
Regular computer health checks and servicing including ongoing patch maintenance
Our engineers are all “Troubleshooting Experts”
Troubleshooting Experts technical excellence is assured by highly qualified and experienced technical experts, trained to diagnose and fix the latest computer systems. Troubleshooting Experts are fully conversant with well-known PC brands such as; Hewlett Packard, Dell, IBM, Toshiba, Panasonic, Sony, Acer, Gateway, e-Machine, Intel, AMD and clone (unbranded) computers systems together with Windows 95 through to the very latest Windows 8 / Windows Server 2012 operating system.
We work closely with small and medium enterprises (SME’s), offering local businesses Pay As You Go IT Support as well as the option of becoming a priority IT managed services contract client.