"Troubleshooting Experts has been providing (outsourced) IT services to our business for quite some time now and I have to say it is, in my opinion, the only way to go for SME's. From procuring and configuring our hardware and software, advice on Ethernet – speeds, bandwidth, limits, data protection via back-up, cloud computing solutions/options all the way through to VOIP, I can honestly say we are always on the front foot.As our accountant, you can see how efficiently we achieve this from a cost perspective… and as I explained to you yesterday, we have not had a single issue with virus or any other downtime with our IT since we opened the doors in Feb 2010."